All James Hardie Preferred Remodelers are dedicated replacement contractors, who derive a high percentage of their revenue from selling James Hardie® siding, and are fully committed to the James Hardie brand & products, with a desire for growth and long-term partnership. Additionally, members must meet the following requirements:

 

Program Requirements	Preferred Remodeler	Associate Contractor
Commitment to James Hardie Products & Brand
Primary business must be derived from Single Family, Residential Repair and Replacement work
James Hardie Product Alignment (percentage of Hardie products used)	Varies by Region
Compliance with James Hardie Installation Best Practices
Professional In-Home Sales Approach to Consumers
Committed to an advertising or marketing plan (E.g. neighborhood marketing, direct mail, internet)
18 Months in business as the same company under the same name
Physical Business Address
Satisfactory record with the Better Business Bureau or other accredited rating agency
Satisfactory Credit Report
State Licensed* / Fully Bonded*
Liability Insurance $1,000,000 per occurrence
Workman's Compensation Insurance*
Subcontractors, if used, are licensed, bonded, and insured*
Satisfactory background check with 10 past customers
Active website with extensive James Hardie content
Must not participate in any other fiber-cement manufacturer's benefit, reward, credit or similar contractor program
Must implement Guild Quality satisfaction surveying
Guild Quality Minimum Recommendation Rate (trailing 6 months)	90%
Minimum Average Audit Score on 3 James Hardie Re-Side Projects	90%
Annual Program Fee		$295

 

* Where required by law